Accessibility Statement

Shower Screen Installers is committed to making its website and services accessible to as many people as reasonably possible.

This accessibility statement applies to:

Home

We want visitors to be able to find information about our services, understand the content of our website and contact us without unnecessary difficulty.

Using This Website

We aim to make the website clear and straightforward to use. Wherever reasonably possible, visitors should be able to:

• Navigate the website using a keyboard
• Use the website with screen-reading software
• Zoom in without losing important information
• Increase text size using browser or device settings
• Read content presented with suitable colour contrast
• Understand links, headings, buttons and form labels
• View the website on desktop computers, tablets and mobile phones
• Contact us using more than one communication method

Our Accessibility Approach

We aim to follow recognised accessibility good practice and use the Web Content Accessibility Guidelines, currently WCAG 2.2, as a reference when creating and improving this website.

We aim to work towards WCAG 2.2 Level AA where reasonably possible. However, the website has not yet undergone a full independent accessibility audit, so we do not currently claim that every page or feature fully conforms to that standard.

Accessibility is an ongoing process. We review the website as pages are created, updated or redesigned and aim to correct accessibility problems when they are identified.

Steps We Take

Measures used to improve website accessibility may include:

• Using a consistent page structure and navigation system
• Using descriptive headings in a logical order
• Writing content in clear and direct language
• Providing descriptive alternative text for meaningful images
• Avoiding text embedded within images where reasonably possible
• Providing descriptive link text
• Using labels and instructions for website forms
• Maintaining suitable contrast between text and backgrounds
• Making buttons and links large enough to identify and select
• Testing pages on different screen sizes
• Reviewing keyboard navigation where possible
• Avoiding unnecessary flashing or moving content

Changing How the Website Appears

You may be able to make the website easier to use by changing your browser or device settings.

Depending on your browser or device, you may be able to:

• Zoom in to enlarge text and images
• Change the default text size
• Change contrast or colour settings
• Use a screen reader
• Use speech-recognition software
• Navigate using a keyboard rather than a mouse

The exact options available depend on the browser, operating system and device you are using.

Images and Project Photographs

This website contains photographs of shower screens, shower doors, enclosures and completed installations.

We aim to provide useful alternative text for images that communicate important information.

Some decorative images may have empty alternative text so that they can be ignored by screen-reading software.

Where a photograph is used to explain an installation issue, product type or layout, we aim to include the important information in the surrounding written content as well.

Forms and Enquiries

We aim to make website forms clear and easy to complete. However, you do not have to use a website form to contact us.

You can also contact Shower Screen Installers by:

• Telephone
• WhatsApp
• Email, where an email address is provided
• The contact methods shown on our contact page

If you have difficulty completing a form, please contact us using another method and we will make reasonable efforts to assist you.

Known Limitations

We are continuing to review the accessibility of this website. Some content or features may not yet provide an ideal experience for every user or every type of assistive technology.

Possible limitations may include:

• Older project photographs that may not yet have sufficiently detailed alternative text
• Content or features supplied by third-party services over which we have limited control
• Embedded maps, videos, review tools or social media content
• Product literature or documents supplied by manufacturers
• Occasional links or controls added by website plugins

We aim to improve these areas when they are identified and when it is reasonably practical to do so.

Third-Party Services

This website may link to or use services provided by third parties, including:

• WhatsApp
• Google Maps
• Google services
• Social media platforms
• Review platforms
• Product manufacturers and suppliers

We cannot control the accessibility of third-party websites, applications or embedded services.

If a third-party service prevents you from accessing information you need, please contact us and we will make reasonable efforts to provide the information another way.

Alternative Formats

If you need information from this website in a different format, please contact us.

Depending on what you need, we may be able to provide information:

• By telephone
• By email
• As plain text
• In a simplified written format
• Through another reasonable communication method

Please explain which information you need and the format that would be most useful. We will consider the request and respond as soon as reasonably possible.

Visiting a Customer’s Property

If you have an accessibility requirement that may affect a site survey, appointment or installation visit, please tell us when arranging the booking.

We will make reasonable efforts to understand your requirements and agree a suitable way of communicating with you or carrying out the visit.

Reporting an Accessibility Problem

Please contact us if you:

• Cannot access part of this website
• Have difficulty using a form, button or link
• Find content that is difficult to read or understand
• Notice an image without a useful description
• Need information in another format
• Have a suggestion for improving accessibility

It is helpful if you tell us:

• The page or information you were trying to access
• The problem you experienced
• The browser or device you were using, where known
• The format or adjustment that would help you

We will review reported accessibility issues and make reasonable efforts to provide assistance or correct the problem.

Contacting Us About Accessibility

Accessibility questions, requests or feedback can be submitted through our contact page.

You can also contact us using:

Telephone and WhatsApp: 07701 333133
Office: 01249 599234
Website:

Home

Reviewing This Statement

We may update this accessibility statement as the website changes, when accessibility issues are identified or when relevant guidance is updated.

The latest version will be published on this page together with the date it was last updated.